The rules are absorbed by children as they develop, whether through word-of-mouth or just "osmosis." These rules are transmitted from one generation to the next and are often adapted to the times and locale. Our environment determines what we learn, how we learn it, and the rules for living with others. It's a system of rules that are the base of what we are and affect how we express ourselves as part of a group and as individuals. Culture is shared by people of the same ethnicity, language, nationality, or religion. What is a culturally competent organization? What is "culture?"Ĭulture is defined as the shared traditions, beliefs, customs, history, folklore, and institutions of a group of people. This leads us to the beginning of building culturally competent organizations. It is essential to approach the change process knowing that compromise, patience, and understanding must be a central theme. There will be situations where people can be right on both sides of an issue or belief - sometimes there may not be one right answer to a question. But when we learn to understand others we improve our chances of making things better in an increasingly multicultural world. Many of us resist it and are dragged into the process kicking and screaming - and that makes it difficult for everyone else. In order for the neighborhood association to engage the newcomers, it had to learn about the social organization and leadership of the new groups and ways to communicate with them in a culturally appropriate manner.Įach organization and its individual members should keep in mind that change is not easy for humans. It was continuing to operate the way it has always operated without realizing that the newcomers have their own forms of social organization and ways to support their members. It has made no effort to contact the Black and Hispanic leaders and to invite them to join the neighborhood association.
The association has not acknowledged or welcomed the new residents in any of its materials. The new residents view the neighborhood association as an organization that is run by and serves the European American residents only. Yet, its membership has not increased nor diversified. The association's board has put ads in the local newspaper about the association's activities, posted announcements about meeting times, and mailed out newsletters.
The neighborhood association, which was used to operating within a European cultural context, is struggling with engaging the new residents. Its residents, who used to be primarily people of European descent, is now 30% Black and 10% Hispanic.
#THE DOMINANT TRAITS OF COMMITMENT ARE HOW TO#
Learn how to build culturally competent organizations.
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